Find a Delkim Approved Stockist

NiteLite & DuoCarb - FAQ's

Q

Will the NiteLite Pro/ES NiteLite Pro work with original range of Delkim alarms?

A

The NiteLite Pro/ES NiteLite Pro will only work with the Delkim Plus range of alarms.

Ev Plus/Standard Plus/Tx-i Plus

Q

Will the DuoCarb work with my old NiteLite or other bobbins/hangers?

A

The DuoCarbTM can be used with the old NiteLite and other bobbins/hangers using the adaptor plate that is included.

Q

Will the DuoCarb fit my old Delkim?

A

The DuoCarbTM can be fitted to any Delkim bite alarm.

Q

Can I add weight and if so how much weight can I use with the NiteLite Pro/ES NiteLite Pro?

A

The NiteLite Pro/ES NiteLite Pro can take up to 114g of weight.

Q

Do I have to use the Duocarb with a Nitelite Pro/ES NiteLite Pro?

A

The DuoCarb is a separate item that give the user the benefit of the added stability of a swing arm but it does not have to be used with the NiteLite Pro/.ES NiteLite Pro to allow it to work.

Q

I’ve purchased a Delkim product but it appears faulty. What should I do?

A

If you have a brand new item that is faulty then you have 2 options.

  1. Return it to the shop you purchased it from and they will replace it.
  2. If it is not possible/convenient to return it to the shop then send it back to us and we will send a replacement by return of post. click here
Q

Is it possible to get spares?

A

If you have lost, broken or require any spare parts, you can request a limited amount of spares using our Online Spares Request Form.

Q

What are the sockets for on the bottom of my Delkim bite alarm?

A

The small 2.5mm socket is for the NiteLite Pro/ES NiteLite Pro.

The large 3.5mm socket (Ev/Standard Plus only) is for Tx Plus micro transmitter or using a lead for an extension box.

Q

I have a fault with my Delkim product. What should I do?

A

If you are experiencing a problem with a Delkim product:

  1. Check that you have a good battery/connection.
  2. If your alarm is being effected by water then it needs to come back to us to be re-waterproofed  as this should not happen ever!
  3. If you are having sensitivity issues check that you are using the right sensitivity settings and the line is making contact with the sensor. (If the sensor is broken/missing it must come back to us for repair.)

If you have carried out these checks and still have a faulty item, then return it to Delkim for repair click here