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Rx Plus Pro - FAQ's

Q

I’ve purchased a Delkim product but it appears faulty. What should I do?

A

If you have a brand new item that is faulty then you have 2 options.

  1. Return it to the shop you purchased it from and they will replace it.
  2. If it is not possible/convenient to return it to the shop then send it back to us and we will send a replacement by return of post. click here
Q

I’m getting crackly reception/interference on one/all channels of my receiver. Is this a fault of the receiver or the transmitter?

A

If you are getting any form of crackly reception/interference through the Rx speaker it could be one of the following reasons:

  1. There is a strong radio signal nearby that is effecting the receiver if you have an Rx Plus/Rx Plus Pro make sure you are using it in Local (L) to eliminate the effect of this.
  2. If it is only on one channel the transmitter might be faulty on the channel you are experiencing the problem with which would need to come back to Delkim to be looked at.
  3. The receiver may be faulty and needs to be returned to Delkim.

To return any items click here.

Q

I’ve bought a new Tx-i Plus and it won’t programme into my Rx Plus receiver?

A

If you are having difficulties programming your Rx then please go to https://www.youtube.com/watch?v=TMRuhlOjbUw to see a demo.

If you are still having a problem then please contact us direct and we can talk you through it.

Q

Can you change the colour of the LEDs in my Delkim product?

A

Unfortunately we do not carry out LED changes on any of our products.

Q

Is it possible to get spares?

A

If you have lost, broken or require any spare parts, you can request a limited amount of spares using our Online Spares Request Form.

Q

Can I upgrade my Ev / Standard Plus to work with the Rx Plus Pro Receiver?

A

If you want to use a Rx Plus Pro with you Ev/Standard Plus then you will need a Tx Plus micro transmitter for each alarm which will allow you to have the benefits of the Delkim radio system.

Q

How can I use the delkim radio system with my Ev/Standard Plus?

A

If you want to use a Rx Plus Pro with you Ev/Standard Plus then you will need a Tx Plus micro transmitter for each alarm which will allow you to have the benefits of the Delkim radio system.

Q

When I turn my Tx-i Plus off, then switch it back on again, it does not come on immediately. Is this a fault?

A

No this is not a fault.  When a Tx-i Plus is turned off it sends the anti-theft signal to the receiver.  This takes around 10 seconds to complete and can not be stopped.  Once the 10 seconds is up and if the switch is in an on position it will start up as normal.

Q

I get a single low tone out of my receiver every time I get an activation or a continuous repeating low tone from my receiver. What does it mean?

A

A single low tone immediately after an activation is a low battery warning for the receiver.  This means the battery is low and needs changing asap. A repeating low tone is the battery fail warning.  This mean the battery is flat and must be changed immediately to enable the receiver to continue working.

Q

I get a two double low tones and all the lights flash on my receiver. What does it mean?

A

The Delkim Radio System uses digitally coded radio transmission and only alerts the user when a valid code is received by the Rx Plus Mini Receiver from one of the users own transmitters. In common with all digitally coded radio systems the receiver has to respond to all transmissions received in an attempt to find a valid code. Periodically there may be signals received which are monitored but ignored. These unwanted radio signals are counted by the receiver and if they reach a level where the battery life of the receiver may be reduced, a low two tone error warning which is repeated twice will be heard from the receiver and the LEDs will all flash for about 5 seconds. The Radio Monitor Warning is advisory only but it warns that the battery life on the Receiver may be seriously reduced. If the radio monitor warning is given, it is recommended to use the LOCAL (L) setting. The user can re-check the current situation at any time by switching the receiver off and back on again.

Q

What is the range of an Rx Plus Pro receiver?

A

Range will always depend on bank side obstructions, atmospheric conditions, positioning of transmitters & receiver and may vary from unit to unit. The range check facility will give a rough guide to the reception range but as conditions change constantly it should not be relied upon.

In local (L) the range is upto 50m and in distant (D) the range is over 200m.

Q

How do I check the range of my receiver while I am fishing?

A

To check the range of the receiver you need to put the Tx-i Plus in auto-transmit mode see below.

AUTO-TRANSMIT RANGE TEST – Allows the user to check range and reception with the Rx Plus Mini Receiver. To activate, simply press and hold down the multi function push button on the Tx-i Plus, switch the unit on with the button still depressed, wait for the three switch on bleeps/flashes, a short pause, a further single bleep/flash and then release the button. On release of the button the unit will then pulse continuously.

RUN OVERRIDE – If a bite occurs during range testing it will be picked up instantly and it will automatically cancel the auto-transmit. To cancel normally either press the button again, switch the unit off or manually activate run override. If a range test is carried out during use, any LED mode used other than the default will have to be reset. Range will always depend on bankside obstructions, atmospheric conditions, positioning of transmitters & receiver and may vary from unit to unit. The range check facility will give a rough guide to the reception range but as conditions change constantly it should not be relied upon.

Click here for a video showing the range check function.

Q

Can I upgrade my Rx Plus receiver to an Rx Plus Pro?

A

No the Rx Plus can not be upgraded to the Rx Plus Pro or have a vibration motor fitted.

Q

Can I use an Rx Plus Pro Receiver with my old Txi’s (non Plus range)?

A

An Rx Plus or Rx Plus Pro receiver will only work with a Tx-i Plus or Tx Plus not the older range of products.

Q

What is the L/D switch for on my receiver?

A

The L/D switch changes range of the receiver.  L is Local (upto 50m) and D is distant (over 200m)

Click here to find out more and watch the video.

Q

How do I programme my receiver to accept my alarms?

A

If you have any issues with programming alarms check you have a good battery and then see below. If you have tried to programme and still have a problem i.e. they are not in the right order or someone else’s alarms are coming through, reset the memory and re-programme the alarms again see below.

For Rx Plus Pro Click here

For Rx Plus Click here

For Rx2000/2004 Click here

If there is still a problem then contact us.

Q

My alarm is coming out of the wrong colour on my receiver. How do I change it?

A

If you have any issues with programming alarms check you have a good battery and then see below. If you have tried to programme and still have a problem i.e. they are not in the right order or someone else’s alarms are coming through, reset the memory and re-programme the alarms again see below.

For Rx Plus Pro Click here

For Rx Plus Click here

For Rx2000/2004 Click here

If there is still a problem then contact us.

Q

My alarms are picking up someone else’s alarms. What do I do?

A

If you have any issues with programming alarms check you have a good battery and then see below. If you have tried to programme and still have a problem i.e. they are not in the right order or someone else’s alarms are coming through, reset the memory and re-programme the alarms again see below.

For Rx Plus Pro Click here

For Rx Plus Click here

For Rx2000/2004 Click here

If there is still a problem then contact us.

Q

My receiver has stopped picking up my alarms. What do I do?

A

If you have any issues with programming alarms check you have a good battery and then see below. If you have tried to programme and still have a problem i.e. they are not in the right order or someone else’s alarms are coming through, reset the memory and re-programme the alarms again see below.

For Rx Plus Pro Click here

For Rx Plus Click here

For Rx2000/2004 Click here

If there is still a problem then contact us.

Q

How do I use multi channel programming? (Rx Plus Pro only)

A

If you have any issues with programming alarms check you have a good battery and then see below. If you have tried to programme and still have a problem i.e. they are not in the right order or someone else’s alarms are coming through, reset the memory and re-programme the alarms again see below.

For Rx Plus Pro Click here

 

Q

I have Delkim products, can I get them serviced/repaired?

A

All Delkim products do not require servicing as they have no moving parts.  If there is a specific fault then we will repair it but if it is still working ok then it is not necessary.  As long it is sensitive, loud, has range and doesn’t let you down in the rain there is no need to return it.

We aim to repair all our products where we can.  As time goes on it might become more difficult to do so but we will always try our best to keep your products working.

To return an item for repair click here

Q

I’ve bought a new Tx-i Plus and it won’t programme into my Rx Plus receiver?

A

If you are having difficulties programming then please click here to see a demo. 

Alternatively your receiver may need a software upgrade so click here.

If you are still having a problem then please contact us direct and we can talk you through it.

Q

I have a fault with my Delkim product. What should I do?

A

If you are experiencing a problem with a Delkim product:

  1. Check that you have a good battery/connection.
  2. If your alarm is being effected by water then it needs to come back to us to be re-waterproofed  as this should not happen ever!
  3. If you are having sensitivity issues check that you are using the right sensitivity settings and the line is making contact with the sensor. (If the sensor is broken/missing it must come back to us for repair.)

If you have carried out these checks and still have a faulty item, then return it to Delkim for repair click here