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General FAQs - FAQ's

Q

Can I buy direct from Delkim?

A

No. We are the manufacturer.  To buy our products you must go through an authorised stockists. To find your nearest stockist click here.

Q

What is the range of an Rx Plus Pro receiver?

A

Range will always depend on bank side obstructions, atmospheric conditions, positioning of transmitters & receiver and may vary from unit to unit. The range check facility will give a rough guide to the reception range but as conditions change constantly it should not be relied upon.

In local (L) the range is upto 50m and in distant (D) the range is over 200m.

Q

How do I check the range of my receiver while I am fishing?

A

To check the range of the receiver you need to put the Tx-i Plus in auto-transmit mode see below.

AUTO-TRANSMIT RANGE TEST – Allows the user to check range and reception with the Rx Plus Mini Receiver. To activate, simply press and hold down the multi function push button on the Tx-i Plus, switch the unit on with the button still depressed, wait for the three switch on bleeps/flashes, a short pause, a further single bleep/flash and then release the button. On release of the button the unit will then pulse continuously.

RUN OVERRIDE – If a bite occurs during range testing it will be picked up instantly and it will automatically cancel the auto-transmit. To cancel normally either press the button again, switch the unit off or manually activate run override. If a range test is carried out during use, any LED mode used other than the default will have to be reset. Range will always depend on bankside obstructions, atmospheric conditions, positioning of transmitters & receiver and may vary from unit to unit. The range check facility will give a rough guide to the reception range but as conditions change constantly it should not be relied upon.

Click here for a video showing the range check function.

Q

Can I upgrade my Rx Plus receiver to an Rx Plus Pro?

A

No the Rx Plus can not be upgraded to the Rx Plus Pro or have a vibration motor fitted.

Q

Can I use an Rx Plus Pro Receiver with my old Txi’s (non Plus range)?

A

An Rx Plus or Rx Plus Pro receiver will only work with a Tx-i Plus or Tx Plus not the older range of products.

Q

What is the L/D switch for on my receiver?

A

The L/D switch changes range of the receiver.  L is Local (upto 50m) and D is distant (over 200m)

Click here to find out more and watch the video.

Q

I’m getting crackly reception/interference on one/all channels of my receiver. Is this a fault of the receiver or the transmitter?

A

If you are getting any form of crackly reception/interference through the Rx speaker it could be one of the following reasons:

  1. There is a strong radio signal nearby that is effecting the receiver if you have an Rx Plus/Rx Plus Pro make sure you are using it in Local (L) to eliminate the effect of this.
  2. If it is only on one channel the transmitter might be faulty on the channel you are experiencing the problem with, which would need to come back to Delkim to be looked at.
  3. If it is on all channels/alarms then receiver may be faulty and needs to be returned to Delkim

To return any items click here

Q

I dropped my alarm in the water and it keeps bleeping. What do I do?

A

If you drop your item in the water firstly remove the battery shake out as much water as you can,  place somewhere warm, with the battery cover off, for at least 24 hours.  If it is still not working properly then return it to us for repair.

Q

What is the cost of having my Delkim repaired?

A

Please click here for all the information on repairs and returning an item to us.

Q

The battery door keeps sliding down. What can I do to stop it?

A

If you alarm was bought before May 2009 then you can make a spares request and we can send you the latest battery door.

Alternatively you can replace the compression foam in the battery compartment.

Click here to make a spares request.

Q

I’ve bought a new Tx-i Plus and it won’t programme into my Rx Plus receiver?

A

If you are having difficulties programming then please click here to see a demo. 

Alternatively your receiver may need a software upgrade so click here.

If you are still having a problem then please contact us direct and we can talk you through it.

Q

I have a fault with my Delkim product. What should I do?

A

If you are experiencing a problem with a Delkim product:

  1. Check that you have a good battery/connection.
  2. If your alarm is being effected by water then it needs to come back to us to be re-waterproofed  as this should not happen ever!
  3. If you are having sensitivity issues check that you are using the right sensitivity settings and the line is making contact with the sensor. (If the sensor is broken/missing it must come back to us for repair.)

If you have carried out these checks and still have a faulty item, then return it to Delkim for repair click here