Here at Delkim we supply all our products with a minimum 2-year warranty with the option of a 3rd year with registration. We are justifiably proud to back this up with our industry leading 10 years support promise alongside our UK based returns and repair service. Our aim is always to get you back fishing as quickly and efficiently as possible. For the most direct solution please download the Delkim App (here) and simply click on the returns icon at the bottom of the page.
In the rare event you may have a faulty Digital Range item, please return it to us and we will aim to repair/replace it within 10 working days and keep you updated via SMS and Email. If you are returning any Plus range item you will need to allow up to 15 working days.
If you have an item that is over 10 years old it is no longer supported by Delkim. If you are unsure of the age of your item our online returns systems will assist in identifying this, simply enter your serial number where prompted.
- For the quickest service, return any faulty article to our Customer Service Department directly either via the app or using the form below.
- Alternativ können Sie den fehlerhaften Artikel auch an den Händler zurückgeben, bei dem Sie ihn gekauft haben. Dies kann jedoch manchmal länger dauern als eine direkte Rücksendung an uns und es kann eine Bearbeitungsgebühr anfallen.
Bitte entfernen Sie alle Batterien aus den zurückgesendeten Artikeln, bevor Sie sie versenden.
Please also see our Returns Terms and Conditions below.
